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2017-18 Student Men's Ice Hockey Tickets
Account Manager / Ticket Exchange Users Guide

Ticket Deadlines, How-To's, and FAQ's

  • Log in to the Student Account Manager on the left to Buy, Sell, Forward, and Group Your Seats in Advance
  • All registered Penn State Students have an individual Athletics "Account Manager"
  • Retrieve Your Password At First Log-In!
    Use 'Forgot My Password' link.
  • Supported browsers: Mozilla Firefox 3.5.x, IE 8+. Do not use Safari, Chrome, AOL, etc...
  • Direct URL for copy/paste:
    https://oss.ticketmaster.com/html/home.htmI?l=EN&team=psustud

Ticket Transaction Deadlines

Buying a Ticket Online Only You may buy a ticket up until two hours prior to game time.
Selling a Ticket Online Only You may sell a ticket up until two hours prior to game time.
Forwarding Tickets Online Only A forwarded ticket must be accepted no later than two hours prior to game time.


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How To Buy on Exchange

Student Season Ticket Holders have the exclusive privilege to sell on the Student Ticket Exchange, but any Penn State student without a ticket may buy! Once a ticket is purchased, it will be electronically assigned to the buyer's Penn State id+ Card. You may only buy one (1) ticket per game through Student Ticket Exchange. Students who already have an individual game or season ticket associated with their Penn State id+ Card will not be eligible to buy or receive another ticket for that game.

DEADLINES: If you are Selling/Buying/Forwarding, you must complete your transaction no later than two hours before gametime.

To buy a ticket, follow the steps below:

  1. Using your Penn State ID number and your unique password, log-in to your My Penn State Student Account Manager HERE.

    DO NOT CREATE A NEW ACCOUNT

  2. Click the link for the Ticket Exchange.
  3. Select one of the tickets and click Buy Tickets. (You can buy from any class designation!)
  4. Select the Paperless Ticket - "Place my Ticket on Fan Card" for the delivery method. Use drop down to choose your PID (the 16 digit number on your Student ID card).
  5. Complete the billing information using a valid US issued credit card and click Purchase Tickets.
  6. That's it! You will see a confirmation screen and receive a confirmation email with a successful purchase.

• Shop Early! A game ticket may be purchased at any time prior to the cutoff deadline. You do not have to wait until the week of the game.
• The ticket you purchased will be associated with your Penn State id+ Card.
• The selling price is determined by the Student Season Ticket holder with a minimum price of $5 and a maximum price of $20 per individual game ticket. The posted sale price will include the selling price and a 15% processing fee.

Need more help? Call Athletics Customer Relations at 814-863-1000 between 8 a.m. - 5 p.m., Monday through Friday
Football Gamedays beginning at 8 a.m.
We can also be reached via email studenttickets@psu.edu

How To Sell On Exchange

Can't make it to the game? Sell on the Student Ticket Exchange! Season ticket holders can sell a ticket from their season package to other Penn State students. Tickets posted on the Student Ticket Exchange can only be purchased by another Penn State Student. Once your ticket is sold, it is removed from your account and you cannot sell it again and you will be unable to buy another for the same game. Remember....one transaction per game. Proceeds are deposited to Lion Cash.

DEADLINES: If you are Selling/Buying/Forwarding - you must complete your transaction no later than two hours prior to game time.

To sell a ticket, follow the steps below:

  1. Using your Penn State ID number and your unique password, log-in to your My Penn State Student Account Manager HERE.
  2. Click Manage Your Tickets and check the calendar to find the individual game ticket you would like to post for sale.
  3. Select an 'Action'-Sell Tickets on PSU Student TicketExchange.
  4. Check the box next to your seat, click Done, and then click Continue at the top right of the calendar.Sell
  5. Review your action and then Continue to Post for Sale.
  6. Set your price (Minimum $5 - Maximum $20) and your expiration date then continue.
  7. If summary is correct, Post your tickets for sale.
  8. That's it! You will receive a confirmation email of your posting and when your ticket is purchased, you will receive a confirmation email.


• You may edit or cancel the sale up until the ticket is sold or until the sale expires two hours before the game. If the ticket does not sell, it is automatically returned to the SELLER's Penn State Student id+ card and the seller receives an email notice.
• Your ticket will be posted at a price that will include processing fees.
• Proceeds from each individual sale will be applied as Lion Cash to your Penn State ID + card.

Need more help? Call Athletics Customer Relations at 814-863-1000 between 8 a.m. - 5 p.m., Monday through Friday
Football Gamedays beginning at 8 a.m.
We can also be reached via email studenttickets@psu.edu

How To Send/Receive a Forwarded Ticket on Exchange

Can't Make it To a Game? A Penn State Student Season Ticket Holder can forward an individual game ticket to another Penn State student. This is NOT a sale - the Seller receives no money. Remember, you can have only one (1) online transaction per student/game. Students who already have an individual game ticket will not be eligible to receive a forwarded ticket.

DEADLINES: If you are Selling/Buying/Forwarding - complete your transaction two hours prior to game time.

To forward your individual game ticket, follow the directions below:

  1. The Seller must have the recipient's name and Penn State email address.
  2. Using your Penn State ID number and your unique password, log-in to your My Penn State Student Account Manager HERE.
  3. Click Manage Your Tickets - using the calendar, select the game ticket you would like to forward.
  4. Select an Action - Transfer to A Friend.
  5. Check the box next to your seat, click Done, and then click Continue on the top right of the calendar.
  6. Click Continue again to proceed.
  7. Complete recipient information area and click Add.
  8. If the Verification screen is correct, click Email Tickets.
  9. Click Next Step.
  10. Review the details, check the box to agree to the terms of use, and click Complete Transfer.
  11. You will receive a confirmation email to your Penn State email address.
  12. The recipient will be sent an email invitation to accept your individual game ticket andthey must act prior to posted deadlines.
  13. When the student accepts the forwarded ticket, you will receive a confirming email.

• Once a ticket is accepted, the ticket is associated with the ID of the receiving student.
• If a student declines or does not act on the invitation by the deadline, you will receive an email notifying you of this. When the sale expires two hours prior to game time, the ticket will be re-associated with the owner's Penn State Student id+ card.

To receive a forwarded game ticket, follow the directions below:

  1. Look for an email from the ticket holder inviting you to accept a forwarded ticket!
  2. You choose Accept or Decline.
  3. If you accept, you will use your Penn State ID and unique password to log in to your Penn State Student Account Manager HERE.
  4. You MUST select the DIGITAL delivery method; use the drop down for Select a Card to choose your PID (the 16 digit number on your Student ID card), and then click Next Step.
  5. You will receive a confirmation on the next screen and a confirmation e mail with a successful transaction.

• If a student declines or does not act on the invitation to receive a ticket before two hours prior to game time, the invitation is expired. If the forward invitation expires, the ticket will be re-associated with the owner's Penn State Student id+ card.
• Once a ticket is accepted, the ticket is associated with the ID of the receiving student.

Need more help? Call Athletics Customer Relations at 814-863-1000 between 8 a.m. - 5 p.m., Monday through Friday
Football Gamedays beginning at 8 a.m.
We can also be reached via email studenttickets@psu.edu

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