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Mobile Ticketing FAQ

What is mobile ticketing?
Mobile ticketing allows you to use your mobile device as your game ticket. Fans will gain admission into Pegula Ice Arena via a unique barcode which will be scanned directly from the screen of your mobile device. For the easiest entry into Pegula Ice Arena, fans should download the GoPSUsports app from the App Store (iPhone) or Google Play Store (Android.)

Why is Penn State Hockey transitioning to mobile ticketing?
Mobile ticketing will make entering Pegula Ice Arena seamless, simple and fast. Mobile ticketing also provides:
  • Reduced risk of lost, stolen or counterfeit tickets
  • Quick and easy entry into the arena
  • The ability to manage, transfer or sell your tickets at any time
Can I have multiple tickets on the same mobile device?
Yes, once you select your event, you can view all of your tickets by swiping left or right on your smartphone. We highly encourage you to transfer a ticket to each member of your party to allow for the easiest entry and access throughout the arena.

What if my guest(s) and I are arriving at different times to Pegula Ice Arena?
If arriving at different times, you will need to transfer a ticket to each member of your party. This will allow you to show up to the arena at your own convenience. Once the transfer ticket offer has been sent to your guest(s) they will receive an email offer to accept the tickets. If they do not already have a Penn State Athletics account, they will need to create an account to accept the ticket offer. Once your guest(s) have accepted the transfer offer, they should download the GoPSUsports app to view their tickets.

What if I do not have a smartphone, or if my phone battery dies on game day?
You will need to visit the Gate A Ticket Office at Pegula Ice Arena. You will be required to show a valid photo ID for the name on the ticket account. The Gate A Ticket Office opens 1.5 hours before puck drop.

Do I need the GoPSUsports app to manage and view my tickets?
While it is not required, we highly suggest downloading the app for the easiest and most convenient ticket management. Tickets purchased via Penn State Athletics can also be viewed by logging into www.gopsusports.com/accountmanager on a mobile device.

I purchased my ticket via ticketmaster.com - can I still view my ticket through the GoPSUsports app?
Yes, tickets purchased via ticketmaster.com can be viewed in the GoPSUsports app. However, you will not be able to manage your tickets. You will need to manage your tickets via the ticketmaster mobile app.

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